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Ruchi Lahoti is an acclaimed etiquette and soft skills coach with over two decades of experience in hospitality, corporate training, and people development. She is the founder of the Indian School of Excellence, a platform dedicated to transforming individuals and teams through the power of confidence, communication, grooming, and social etiquette.

With a career that began at top institutions like the Institute of Hotel Management, Mumbai, and continued with dual master’s degrees from the prestigious Le Roche Institute in Switzerland, Ruchi went on to work with globally renowned hospitality brands including Marriott International, Accor, Hyatt, The Oberoi Group, The Imperial New Delhi, and Booking.com.

Today, she channels her global exposure into practical, results-driven training programs that help individuals—whether students, professionals, entrepreneurs, or leadership teams—present themselves with polish, purpose, and poise. Her work spans across sectors, and she is frequently invited to conduct corporate workshops, employee engagement sessions, and leadership grooming programs.

Ruchi is a certified international trainer from the British School of Excellence and CPD UK, and is known for her empowering, relatable, and actionable style of coaching.

Through the Indian School of Excellence, she offers signature training in modern etiquette, grooming, workplace communication, and personal development—designed to create confident communicators and well-rounded professionals ready to thrive in today’s competitive world.

She also serves as a visiting educator at several reputed hospitality and management institutions across India, where she continues to mentor the next generation of industry leaders.