About The Founder

Ordinary to
extraOrdinary

Ruchi is a hospitality veteran with over 20 years of experience building global brands like Marriott International, Accor Worldwide, Hyatt Hotels, Booking.com, The Oberoi Group, and The Imperial New Delhi. But Ruchi’s passion for hospitality started long before her impressive resume.

Growing up in New Delhi, she was captivated by the glamour and panache of the hotel industry since childhood, making it an obvious career choice.

After graduating from the Institute of Hotel Management in Mumbai, Ruchi earned double Master’s degrees from the Le Roche Institute of Hotel Management in Switzerland. With her wealth of experience and expertise, she now shares her knowledge as an Expert Educator at the Lexicon – Management Institute of Leadership & Excellence (MILE) in Pune and a co-educator at the International Institute of Hotel Management (IIHM) Pune, affiliated with the University of West London. Ruchi is also a certified trainer from the British School of Excellence and CPD United Kingdom.

What truly sets Ruchi apart is her passion for developing people beyond just their professional skills. She founded the Indian School of Excellence, where she inculcates the core values of good etiquette and confidence to the younger generation, preparing them for future challenges. The best part? You don’t need any prerequisite qualifications or experience to enroll in Ruchi’s etiquette classes – just a desire to invest in yourself.

As a confidence coach, Ruchi empowers people to succeed not just in their careers but in all aspects of their lives. Her commitment to transitioning ordinary people into extraordinary ones is rare to see. With Ruchi’s training, you’ll gain the confidence and social grace to tackle any situation.

RUCHI LAHOTI

Hospitality professional

18 years experience

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